Looking for help with V.me by Visa?
Frequently Asked Questions
V.me is a hassle free online payment service that lets you check out by simply entering your username and password. It's a great way to manage your online shopping experience with a single account that you can use anywhere that accepts V.me.
To view a list of websites that accept V.me, click here.
Visa is experienced in handling sensitive information. We use advanced security technologies to protect the information you store in your V.me account, including industry standard encryption and multilayer authentication.
Just click the "Forgot Password?" link on the V.me sign in page. We'll send password reset instructions to the email address associated with your account. Follow those instructions to create a new password.
If you have concerns about a charge, delivery of or issues related to a product, the status of a refund, or have any customer service issues with the merchant, please contact the merchant.
If you have an issue that has not been resolved by the merchant and would like to escalate a concern about a charge or refund, we suggest that you contact your card issuer financial institution by calling the customer service number on the back of the card you stored in your V.me account and used to make the purchase.